Privacy Policy
Last updated: February 2025.
1. Introduction
toplandlucky.com ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we may collect when you use our website, how we use and protect that information, and your rights in relation to your data. By using toplandlucky.com (the "Site"), you agree to the practices described in this policy. If you do not agree, please do not use the Site.
2. Information We May Collect
We may collect information that you provide directly, such as when you contact us by email. This may include your name, email address, and the content of your message. We may also collect information automatically when you visit the Site, including your IP address, browser type and version, device type, operating system, referring URL, pages visited, date and time of access, and similar technical data. We may use cookies and similar technologies to store preferences and to remember choices you make on the Site (for example, age verification or cookie consent). For more detail on cookies, see our Cookie Policy.
3. How We Use Your Information
We use the information we collect to operate and improve the Site, to respond to your enquiries, to remember your preferences (such as age verification and cookie consent), to analyse how the Site is used so we can improve content and layout, and to comply with legal obligations. We do not use your information for automated decision-making or profiling that has legal or similarly significant effects. We do not sell your personal data to third parties. We may share information with service providers who assist us in running the Site (for example, hosting or analytics) under strict confidentiality and data-processing agreements. We may also disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
4. Legal Basis for Processing (UK/EEA)
Where applicable data protection law requires a legal basis for processing personal data, we rely on: (a) your consent, where you have given it (for example, for non-essential cookies); (b) performance of a contract or steps at your request prior to entering a contract, where use of the Site involves such steps; (c) our legitimate interests in operating and improving the Site, ensuring security, and communicating with you, where such interests are not overridden by your rights; and (d) compliance with legal obligations. You may withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
5. Data Retention
We retain your information only for as long as necessary to fulfil the purposes set out in this policy. Technical and access logs may be retained for a limited period for security and operational purposes. Email correspondence may be retained for as long as needed to handle your enquiry and any follow-up. Cookie and preference data may be stored in your browser according to the durations described in our Cookie Policy. When we no longer need your data, we will delete or anonymise it.
6. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, limited access to personal data, and safe handling of communications. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security but we take your privacy seriously.
7. Third-Party Links and Operators
The Site contains links to third-party websites, including licensed gambling operators. When you leave our Site, your use of those websites is subject to their own privacy policies and terms. We are not responsible for the privacy practices or content of external sites. We encourage you to read the privacy policy of any site you visit. We do not control the data collected by third-party operators when you sign up or deposit with them.
8. Your Rights
Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data in certain circumstances; object to or restrict certain processing; data portability where applicable; and, where we rely on consent, to withdraw consent. You may also have the right to lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office). To exercise any of these rights, contact us at info@toplandlucky.com. We will respond within the timeframes required by applicable law.
9. Children
The Site is intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.
10. International Transfers
Your data may be processed in the United Kingdom or in countries where our service providers operate. If we transfer data outside the UK or the European Economic Area, we will ensure appropriate safeguards are in place (such as adequacy decisions or standard contractual clauses) in accordance with applicable data protection law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Changes will be effective when posted. We encourage you to review this policy periodically. Your continued use of the Site after changes constitutes acceptance of the updated policy.
12. Contact
For any questions about this Privacy Policy or our data practices, contact us at info@toplandlucky.com.